How can we help you?
Make new reservations quicker
Add services, view and modify your bookings
Collect WIZZ Credits
Change name, date of birth, contact details, travel documents, and billing address directly in your profile
Merge or delete accounts via Contact Centre
How to create your personal WIZZ account.
What functions are available in your account.
How to change your personal details, merge and delete account.
What to do if you cannot log in or made a mistake during account creation.
For quick help, talk to our virtual assistant, available 24/7 for booking, flight status, baggage, and WIZZ services questions.
If you have a non-urgent inquiry, compensation or refund request, we recommend contacting our Customer Service by filling out a claim form.
For non-urgent request, you can call us. We are here to help you with various topics such as group bookings, existing reservations, special assistance, and any other inquiries