How can we help you?
All about our refund policy
All about refund waiting time and how to check the status
For quick help, talk to our virtual assistant, available 24/7 for booking, flight status, baggage, and WIZZ services questions.
If you have a non-urgent inquiry, compensation or refund request, we recommend contacting our Customer Service by filling out a claim form.
For non-urgent request, you can call us. We are here to help you with various topics such as group bookings, existing reservations, special assistance, and any other inquiries
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