Information & Services

WIZZ eSIM: Seamless Data Roaming for Global Travellers !

Simple installation

It’s easy. Scan the QR code and follow a few quick steps.

Secure data in 190+ countries

 Get safe, private access in 190+ countries.  Great for banking, browsing, and more.

Auto-connects to best local networks

Our global eSIMs link to the best local carriers for fast, reliable travel data roaming.

Save on roaming fees

Avoid unexpected charges with affordable international data and flexible eSIM plans.

Frequently asked questions

Frequently asked questions

The number of mobile devices that support eSIM is growing rapidly, so it's difficult to provide an exact number. However, as of 2021, a large number of mobile devices from major manufacturers such as Apple, Samsung, Google, and Microsoft support eSIM technology.

You can top-up your existing eSIM with more bundles which will be queued up until you travel to the countries the bundle is valid for, allowing you travel between regions without switching your active eSIM.

You can monitor your eSIMs status and usage in your account. Simply sign up with the email address used to purchase and your eSIMs will be linked to your account.

You can select which SIM to enable/disable in your device's mobile data settings. Switching on Data Roaming on your eSIM but switching it off on your regular SIM will ensure it uses the eSIM when travelling. Also ensure that your eSIM is set as the preferred SIM for Mobile data.

We recommend activating your eSIM while you travel, this way you can guarantee that your data bundle will not be started before you need it.

Whether you want to have multiple bundles queued for longer trips, or you need more data, we have a range of bundles available to top-up an existing eSIM with.

You can enable SMS and Email notifications for data usage per eSIM in your account's Notification Settings. This will inform you when you've used 50%, 80% and 100% of your current bundle's data.

Your travel eSIMs support data only, so traditional calls and SMS aren’t available.

However, you can use apps like WhatsApp or FaceTime to call and message over mobile data.

Yes, you can buy multiple travel eSIMs for your family under one account, one at a time. Share them by sending the QR code.

Note: Only you can manage, top up, or check usage. The recipient won’t have access to these features.

To use mobile data abroad, make sure data roaming is enabled, it's not always on by default.

On Android: Settings → Connections → Mobile Networks → Turn on Data Roaming

On iOS: Settings → Mobile Data → Mobile Data Options → Turn on Data Roaming

If it's enabled and data still isn't working, check you're connected to the correct network.  You may need to manually select a mobile network.

Yes, you can use your existing WhatsApp with an eSIM.  No need to change your number. If you do change it, back up your chats first to keep your data.

Yes, you can use your existing WhatsApp with an eSIM.  No need to change your number. If you do change it, back up your chats first to keep your data.